30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in original packaging, and in sellable condition. A proof of purchase is required for all returns.
Products must be securely packaged to avoid damage during return transit.
Return Shipping
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the item.
Please note: Custom-built or previously used equipment is final sale and not eligible for return.
Start Your Return
To initiate a return, contact us at support@luxfithaven.com with your order number and reason.
Once approved, we’ll share the return instructions and shipping address for your return.